22-25 April 2026 
Once upon a time in Discovery Phase.
2025TL; DR
A tale on avoiding BI implementation disasters, focusing on soft skills: communication, analysing people, influencing, empathising, extracting vital info, seeing the big picture, and working cross-functionally. Plus, the impact of neglecting these skills.
Session Details
A magical tale on how to avoid a BI product implementation disaster and what soft skills are required to manage it.
Session on all the non technical factors which can have a major impact on the delivery of a BI solution.
The aim of this talk is to shed some light on the importance of:
- communication
- analysing people and not just data
- being able to influence people
- being able to empathise with people and understand their needs
- being able to REALLY get out of people the vital information we need in order to deliver the best scalable solution
- being able to see the big picture
- being able to bring people together and work cross-functionally
...and finally analysis on what happens when we don't priorities the above skills and behaviors, and how our relationships, timelines and requirements can be impacted in a negative way.
Session on all the non technical factors which can have a major impact on the delivery of a BI solution.
The aim of this talk is to shed some light on the importance of:
- communication
- analysing people and not just data
- being able to influence people
- being able to empathise with people and understand their needs
- being able to REALLY get out of people the vital information we need in order to deliver the best scalable solution
- being able to see the big picture
- being able to bring people together and work cross-functionally
...and finally analysis on what happens when we don't priorities the above skills and behaviors, and how our relationships, timelines and requirements can be impacted in a negative way.
3 things you'll get out of this session
Strategies to Enhance BI Implementation Success:
Learn how essential soft skills such as communication, empathy, and influence directly impact the successful delivery of BI solutions, helping avoid common pitfalls and disasters.
Practical Techniques for Cross-Functional Collaboration:
Discover actionable methods to foster collaboration, analyse human dynamics, and extract critical information to build scalable, user-focused BI solutions.
Insights into the Risks of Neglecting Soft Skills:
Understand the consequences of deprioritising soft skills and behaviours, and how this can negatively affect relationships, timelines, and project requirements.